Step 4: Process
Process + discipline = accountability
The best-laid plans can unravel without straightforward processes and discipline that hold people to the power of accountability. Accountability is about the building process and skills, and it doesn't have to be punishing, grueling, and painful. We find it to be rewarding and fun for our clients.
Insight has built and adopted several processes, systems, and tools that offer the methods and measures required for accountability. Scorecards, meeting processes, proven functional disciplines, process analysis, and development, and proven technology systems are all in the mix.
STRATEGIC PROJECT MANAGEMENT
Insight Rhythm System for meetings
Strategic scorecard development and tracking
Project management system implementation
Intentional Invention - stage-gate innovation pipeline
Insight Whole Mind recruiting and selection process
Executive management outsourcing
PROCESS ANALYSIS AND DEVELOPMENT
Process problem cause and analysis
Core process mapping
Process improvement plans
New process and role definition
HRIS compliance and documentation
SYSTEMS IMPLEMENTATION
CRM system implementation
Integrated marketing communications systems
Technology requirements assessment
Technology partner sourcing
The fundamentals of accountability are pretty simple
No one watches a sport without their eyes glued to a scoreboard. Just as no one masters a sport without practice. And no one loses weight without controlling their diet and exercise. Keeping score, mastering skills, and experiencing results through process and discipline are all a part of winning. And people love to win.
